The MoPR Blog

When viral goes…viral. We’re always fascinated by a great marketing campaign – and here’s a good one. The Centers for Disease Control and Prevention (CDC) recently launched a viral campaign to help defeat a viral disease, the flu.

The CDC has launched a multifaceted public awareness campaign to encourage flu vaccination. A sampling of the agency’s methods include a YouTube film, web ads, eCards and “older” media such as posters, print ads and PSAs. The CDC also recently held a webinar with popular “mommy bloggers” (or as we like to call them, the mamarazzi) to enlist them to help spread the word on the importance of vaccinations. It’s working. We’ve definitely seen an uptick in flu shot messaging.

Metrics killed the video star. Imagine if you could gauge the exact moment viewers of your YouTube video lost interest and clicked away. Now you can. YouTube has unveiled YouTube Insight that lets marketers, filmmakers, and amateurs alike analyze viewer habits. The free tool lets anyone with a YouTube account view detailed statistics about the videos that they upload to the site. According to YouTube, uploaders can see how often their videos are viewed in different geographic regions, as well as how popular they are relative to all videos in that market over a given period of time. Users can also delve deeper into the lifecycle of their videos, like how long it takes for a video to become popular, and what happens to video views as popularity peaks.

YouTube says using these metrics can help people posting videos to increase a video’s view counts and improve popularity on the site by finding their audience then concentrating on creating compelling new content that appeals to their target audiences, and finally posting these videos to YouTube on days they know these viewers are on the site.

Does this mean Obama is a Mac? Remember when the Obama campaign turned to text messaging to announce the vice president? Now they’re delving deeper into tech waters by unveiling an iPhone application. Developed by a team in Portland, Ore. (gotta have some hometown pride!) the official application from the campaign will give users the following:

• Call Friends: A great volunteering tool that lets users talk to people they already know – with contacts prioritized by key battleground states. Users can make calls and organize results all in one place.
• Call Stats: Users can see nationwide Obama ‘08 Call Friends totals and find out how their call totals compare to leading callers.
• Receive Updates: Receive the latest news and announcements via text messages or email.
• Local Events: Find local events, share by email and get maps and directions.

If you’re in the Portland area, be sure to stop by the Mission Theater and Pub next Tuesday to celebrate the launch of the official Obama ‘08 iPhone application. Drink some beer, watch the debate and download the app.

And speaking of presidential campaigns and uncharted use of technology…mobile will play a key part. As both presidential campaigns aim to get out the vote using multi-channel marketing like never before, Nielsen Mobile has unveiled some context on how mobile phones may play a role in this election season.

In addition to the text message campaign and iPhone apps, the Obama campaign has a full mobile website containing news, videos and ringtone and wallpaper downloads. Meanwhile, says Nielsen, the McCain campaign “has not been as active in mobile media, but that may make sense.”
Perhaps the McCain campaign “knows that, in 2008, mobile is a more effective channel for reaching Democrats than Republicans.”

Nielsen Mobile reports that, as of Q2 2008, mobile media was slightly more popular with Democrats than Republicans. Here are the stats:

• Overall, 62% of Democrats are mobile data users who use one or more data service on their mobile phone (compared to 55% of Republicans)
• Democrats are more likely than Republicans to use text messaging (53 percent compared to 46 percent)
• Democrats are more likely to use picture messaging and MMS (27 percent compared to 21 percent)
• Democrats are more likely to use mobile Internet, as well (17 percent compared to 13 percent)

These variations, however small, indicate that advertising across mobile channels tends to be more efficient at reaching Democrats than Republicans.

That’s not to say that conservative voters are without a place in mobile media. According to Nielsen, The Drudge Report, a “news site many consider to be conservative-leaning, attracted a mobile Internet audience of 567,000 unique users per month, as of July 2008.”

How important is social media to businesses? Very, say customers. If you thought that social media was some trendy, hip teen trend, you’re wrong. New research from Cone claims that an overwhelming majority (93%) of online Americans say companies should have a social-media presence, and 85% believe these companies also should be interacting with consumers through social media.

Asked about specific types of interactions, respondents said:

• Companies should use social networks to solve their problems (43%).
• Companies should solicit feedback on their products and services (41%) via social media.
• Companies should develop new ways for consumers to interact with their brand (37%) through social media.
• Companies should market to consumers (25%) using social media.
• One-third of younger, hard-to-reach consumers (age 18-34) believe that companies should actively market to them via social networks.

Interesting to us is that the wealthiest households (household income of $75K+) believe that companies should seek to reach them via social media.

We have [yet another] winner! Remember that scene in It’s a Wonderful Life when it’s explained that every time a bell rings an angel earns their wings? Well, at MoPR, every time one of our clients wins an award, we update our email signatures. And lately, we’ve been doing a lot of updating!

Congratulations are in order for Mobility PR client Hovr, the first place winner for “Mobile Infotainment & Community” at the Mobile Content 2008 awards. And three of our Canadian clients, Cascada Mobile, Talkster and Viigo all won Red Herring’s Top 50 award that celebrates the most innovative and promising private technology companies in Canada. Congratulations to our wonderful clients.

Mobile users will watch ads for “free” content. According to 4th Screen Advertising’s Adlndex for Mobile research, conducted by Dynamic Logic, 88 percent of mobile users in the UK are willing to receive pre-roll mobile ads in return for free video content. Mobile pre-roll ads, which ran on O2 Active, are “attention grabbing” and increase brand recognition and favorable opinions of advertisers, the study found.

More surprisingly, 59 percent of participants said the mobile ads made them more interested in the advertised brand, and 62 percent said the ads gave a good impression of the brands being advertised.

Will Web 2.0 leave email in the dust? Text messaging, blogging and social networking have reached critical mass. More than half of adults in the U.S. surveyed said they now rely on at least one of these so-called Web 2.0 platforms to communicate with friends, family, or colleagues on a regular basis, says MediaPost reporting on an ongoing tracking study from Interpublic’s Universal McCann unit.

The study also found that the 18-34 crowd primarily uses social media as its dominant form of personal communication media, with 85% of this influential demographic group relying on one or more Web 2.0 platforms to stay in touch with others.

So, where does that leave email? Of the three conferences we have attended in the last six months, at least one presenter claims that “email will soon be extinct.”

On the other hand…

Search may overtake email as the ‘ubiquitous online experience.’ Though email is still the most common daily online activity, the percentage of consumers who use search daily has grown considerably over the past six years, according to a report by the Pew Internet & American Life Project and reported in iMedia Connection.

Based on Pew’s survey, email is the only more popular online activity, with 60 percent of users checking their inboxes on a daily basis. Search has quickly risen to second place, with the percentage of daily searchers growing 69 percent since 2002.

Coca-Cola goes for interactive media marketing gold at the Summer Olympics. Coca-Cola is partnering with Pioco, China’s biggest Bluetooth Media company, and reaching out to Olympic attendees via thousands of hotspots around Beijing. Their campaign includes broadcasting Coca-Cola Bluetooth video commercials to Bluetooth-enabled phones and broadcasting messages to users entering hotspots asking them for permission to download content from Coca-Cola. Coca-Cola’s relationship with Pioco marks the first time in Olympic history that a brand has used Bluetooth media for its marketing campaign.

Year of the Mobile. New research from The Nielsen Company shows that a substantial number of mobile users across the globe will be following the Olympics on their cell phones this summer, making the Games a watershed event for media fragmentation tied to mobile.

According to Nielsen Mobile, a service of The Nielsen Company, nearly 45% of US and 31% of UK mobile video users will be part of the mobile audience for the 2008 Olympic Games.

The data reveals that track and field and gymnastics both rank among the most popular Olympic events mobile video users want to watch on their phones.

The research also suggests that the mobile Internet will play a critical role, as 23% of US and 17% of UK mobile internet users will be tracking the Games through their phone browsers, with event results and medal counts being the most desired pieces of information.

We’d be remiss if we didn’t mention that our client Viigo has partnered with The Globe and Mail to bring mobile updates, scores, medal counts, and exclusive content from the Globe and Mail sports team, to smartphones worldwide.

Craigslist is a phenomenon that has swept the nation, and even the globe. In case you haven’t already sold your old couch or purchased a coffee table on Craigslist, allow me to give you a brief run down of exactly what it is. Thanks in large part to being completely free for users (minus the cost for posting a job), Craigslist is a hugely popular online destination for local classifieds and forums that is localized for more than 500 cities in more than 50 countries.

Craigslist touts the ability to search for jobs, housing, goods, services, local activities (my favorite!) and even romance. With more than 40 million people a month using its services, it’s no surprise that Craigslist has become a household name, along with its (more costly) industry peer, eBay. Speaking of eBay, a battle has been waging between the two groups ever since eBay purchased a minority stake in the company back in 2004 from a former Craigslist exec. I won’t bog you down with the details here, but if you want to check out Craigslist counter suit go here.

Lately though, the integrity of Craigslist has been put to question. What happened? Well, there have been a few strangers that have managed to creep in through the back door. Take for example the Vancouver couple recently caught allegedly attempting to sell their baby on Craigslist. Even though the parents claimed it was just a hoax, the folks at Craigslist (and the police) are not laughing. Craigslist rep Susan MacTavish Best stated that the “misuse of Craigslist for illegal purposes is absolutely unacceptable to us.”

Another recent post hit particularly close to home for me, when a user asked about a girl that lives across the street from him [and close to my own home]. He posted, “for a couple of months now I’ve been looking at you from across the street,” which I’m sure you’ll agree, would make any woman living in my area want to jump up and move. Fast.

Yes, I do occasionally get a good laugh out of the “Best of” Craigslist section where they place the rare, but quirky and crazy posts. However, this really isn’t what Craigslist is all about. The truth is, it’s an incredibly user friendly site that allows people to live out the phrase “one man’s junk is another man’s treasure”. Quite simply it’s the perfect online garage sale. And companies are starting to take notice.

Canadian mobility company Viigo has launched support for Craigslist that enables users to be notified on their smartphones when certain search criteria are met. Viigo allows you to stay on top of all the recent postings because hey, you’ve been waiting for that vintage Snow Patrol poster to pop up for months, and you don’t want another buyer to snatch it up before you do.

Another company called ImageShack has leveraged the site’s popularity by offering a photo hosting service. Craigslist offers a very simple photo uploader for posts, but they come out small and often fuzzy, which isn’t too helpful when you are trying to make your item extra appealing to a possible buyer. ImageShack solves this problem by hosting the pictures for you in numerous formats and sizes. All you need to do is snap and post.

With its popularity growing exponentially, I’m interested to see what other services and applications, particularly mobile applications, will start popping up in support of Craigslist. Stay tuned.

As for now, I’ll definitely be posting more items to Craigslist, especially when I move apartments.