Archive for the ‘Public Relations’ Category

Another Obituary for the Press Release Written Too Soon

Friday, August 1st, 2008

The chatter among public relations and investor relations practitioners this week is about pending (read that word again for emphasis, please) new guidelines from the Securities and Exchange Commission (SEC) regarding the notorious Reg-FD – the set of SEC rules guiding fair disclosure of material information to the public. On Wednesday this week, the SEC commissioners voted unanimously to “provide new guidance to public companies about how to comply with the securities laws while developing their Web sites to serve as an effective means for disseminating important information to investors.”

The reports of our deaths have been greatly exaggerated

While those of us with Reg-FD and Sarbanes Oxley publicity regulations battle scars are waiting to see the official guidelines, some people are couching this vote as the final nail in the press release coffin. Let’s not be too hasty.

Fundamentally, Reg-FD protects investors and prospective investors by making disclosure of material non-public information simultaneous and widespread. In other words, a company needs to broadcast the disclosure of material information – information that will affect a stock price once made public – so that all investors can have access to it at the same time. Traditionally, this has meant using a newswire for such disclosure so that the information can be seen far and wide, and be easily discoverable on the Internet.

The SEC’s vote will (may?) amend this practice to allow Reg-FD disclosure on company websites in, what one IR website refers to as “certain circumstances.” Some people have interpreted this decision to mean that blogs can now be used to disclose earnings information to investors and therefore the press release is dead.

That’s probably too overstated and certainly premature. The SEC guidelines are not yet public information. What is public, as of today, is the 120 page (excluding the appendix) “Final Report of the Advisory Committee on Improvements to Financial Reporting to the United States Securities and Exchange Commission,” which on page 108 states:

The SEC has issued a series of interpretive releases and rules addressing the use of electronic media to deliver or transmit information under the federal securities laws. The SEC issued its last comprehensive interpretive release on the use of electronic media, including corporate websites, in 2000. Since 2000, significant technological advances have increased both the market’s demand for more timely corporate disclosure and the ability of investors to capture, process, and disseminate this information. Recognizing this, the SEC has adopted a large number of rules that mandate, permit, or require disclosure of the use of corporate websites to provide important corporate information and developments. The SEC has voted to publish an interpretative release to provide guidance regarding the use of company websites under the Securities Exchange Act of 1934 and the antifraud provisions of the federal securities laws.

Nowhere in the 120 pages of the report or the 60 or so pages of appendix will you find the words “blog” or “social media.”

That’s not to say blogs, forums or social networks won’t be impacted. In fact, in the press release issued by the SEC, Chairman Christopher Cox says, “The last time the SEC issued guidance in this area, the idea of ’social networks’ hadn’t yet been developed, and creating a social network where shareholders could meet and exchange views was barely imaginable. Ongoing developments in technology have increased both the markets’ and investors’ demand for more timely company disclosure on the Web, and in turn, raised new securities law issues for public companies to consider.”

Cox’s tenure as chairman of the SEC has been regarded by many as leading the SEC to live in the modern world. No question there is more consumable, and therefore more valuable, information available on the web than in the lengthy tables and text contained in a form 10K – the legally required content of an annual report – for example. That’s really cool, and great news for investors. It may even be great news for web design firms and companies like Wordpress. Likely this does not spell disaster for Business Wire, PR Newswire or Marketwire, nor for the press releases they issue.

No one knows yet for sure, because as mentioned before, the “interpretive release” from the SEC is not yet available. TheMoPRBlog asked Business Wire, PR Newswire and Marketwire for their reaction to this news, and all three had no comment to make because there is in fact nothing official yet about which a comment can be made. Once the SEC issues its guidance, these newswires will issue their own.

What may be of more concern to the PR profession is the notion of “under certain circumstances” as raised in the first sentence of the IR Web Report’s article. By way of analogy, think of how another government institution uses this same notion: stuff you pay for is tax deductible… under certain circumstances.

Guidelines are better when the issues are both easily understood and the outcome is binary; you either can do something, or you can’t. Tax laws aren’t binary, and therefore a great many people are forced to rely on outside help when preparing their tax returns, whether that help comes from a tax accountant or from software. The implications of adding a swath of gray to what is now black and white is troubling. Not only does it mean confusion and the possibilities of making mistakes (mistakes made by public companies can result in fines or even jail time for CEOs), it also creates an environment for potential abuse.

When discussing this issue with a corporate counsel friend of mine, he said “adding a subjective element to this process will open the door for mischief.”

Those like Brian Solis, of whom we’re big fans, who think this is the death knell for the press release are focused on form and not substance. Maybe the social media press release will replace the old text-only press releases of years past. The wire services themselves now offer social media wires and XHTML-based content, and our agency has invested in the in-house development of our own social media newswire to issue these social media enhanced news releases, so it’s fair to say that the traditional release will evolve. But changes to the SEC guidelines are probably not going to eliminate the need to cast a wide net so that material non-public information can be made simultaneously available to all investors, nor should they. Not all investors use social media, despite Jonathan Schwartz’s – and quite frankly, Mobility PR’s – desire to make social media ubiquitous.

Instead of waiting for the SEC to catch up to technology advances, social media and blogging companies may want to drive technology advances to catch up with the appropriate need for fair disclosure. TheMoPRBlog guesses that the forthcoming guidelines from the SEC will create the environment where such advances will be both compelling and profitable.

We invite your comments.

John S

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Lies, CBS and Irony

Monday, June 2nd, 2008

The PR profession is buzzing this morning. My colleagues and peers are worked up by something they saw on CBS Sunday Morning and read on the program’s website. I’m worked up too.

Here’s an excerpt from what CBS legal analyst Andrew Cohen had to say:

“Show me a PR person who is ‘accurate’ and ‘truthful,’ and I’ll show you a PR person who is unemployed.”

The irony of an attorney making a blanket statement about another profession is in and of itself comical. That this attorney works for a news organization infamous for its own casual handling of “facts” and “truth” transforms the statement from merely ironic to absurd.

To illustrate how ludicrous it is for an attorney to cast blanket aspersions on all practitioners of another profession, I tried an experiment which you can do yourself at home. Google “all lawyers are” (be sure to use the quotes). Here are a few choice examples from among the some 57,000 results returned – and I only scanned through the first 30 results:

  • …all lawyers are basically immoral
  • …all lawyers are crooks
  • …all lawyers are a- -holes
  • …all lawyers are d- - - - -bags
  • …all lawyers are evil
  • …all lawyers are dishonest

I for one don’t agree with any of the characterizations above. For example, the corporate attorney for Mobility PR, Matt Lowe of O’Donnell and Clark, is one of the most honest, moral and ethical people I know. The last corporate counsel I worked with, Bruce Posey at iPass, raises ethical business practice to a new bar.

But here’s a news flash for CBS and Cohen, the vast majority of public relations “flacks” (as Mr. Cohen calls us) are likewise honest, moral and ethical. In our agency and at agencies large and small throughout the U.S., we counsel clients to tell the truth, urge transparency in online communications and to address problems head-on, “warts and all.” Show of hands across the PR profession of those of us who had such a conversation on these subjects with their clients in the last week? I was in two myself.

Imagine the fall-out from a situation where a company knowingly lied about a product or service and then was caught doing so. First, sue-happy ambulance chasers would no doubt take legal action. The company’s public perception would be substantially damaged, perhaps irrevocably. The hard-earned relationships forged with those in the media would be severed and the PR flack who suggested that strategy would probably be fired. Mr. Cohen, the PR persons who are “inaccurate” and “untruthful” are the ones who are unemployed.

Mr. Cohen, I don’t know you, but when I review the above list of adjectives I found for attorneys, I’m reasonably sure you aren’t immoral, a crook, evil nor dishonest. But I’m going to leave it at that.

John S

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This can’t be Facebook Love

Thursday, May 29th, 2008

You know a technology has gone mainstream when popular hip hop songs are being shared across the Internet about it. So there is no arguing that Facebook has totally arrived.

We’ve been blogging quite a bit about Facebook and so we thought it would be appropriate to share this track from up and comer NSANE titled, you guessed it, “FACEBOOK.” The 17-year old artist is making it big on OurStage, a site for emerging musicians. OurStage has some pretty neat programs running for both emerging artists and the fans that support them which you can check out here: www.ourstage.com/about/news

WARNING: If you listen to this song all the way through more then once, you may have trouble getting it out of your head. You may find yourself humming, “I was on Facebook” at random times throughout the day. If this will get you in trouble at work, perhaps you should wait to listen to this song until you are home tonight. Seriously.

Check this out:

www.ourstage.com

My favorite lines from the track:

“When I came across you, I knew instantly that you had to be my boo, and yeah it’s got to be real, I was on Facebook.” - - It really has to be real. I mean, he was on Facebook.

“This can’t be Facebook love, this gotta be true. I changed my status yesterday to say I’m in love with my boo.” - - He’s right, it can’t be ‘Facebook love”. Let’s face the facts. He changed his status for her. That is true commitment.

“I wanna get my hands off these keys and start feeling you” - - Nice, at least this shows that the youth of today do have the desire to transfer their experiences from a virtual world to the real world. There is hope.

In all seriousness though, this is a fun song and NSANE has done something as an artist that we are constantly counseling our clients to do in their own communications with their audiences - - BE RELEVANT!

NSANE took something (Facebook) that is extremely relevant to his audience and used it to communicate something he was passionate about (his Boo).

From blog posts to press releases one of the keys to good SEO and online pickup is the content’s relevance. In order to gain the interest of your audience, your message must be relevant in relation to something top of mind for that audience (an issue, a trend, or a question). When the major elements of your message have relevance to your audience they are more likely to pay attention to the rest of your message and absorb the details. And if you are consistently delivering relevant messages to them, they become more and more likely to align you (in their hearts and minds) with whatever the topic is that you are communicating about.

So will NSANE become the defacto rapper about Facebook? No. But because he was able to smartly leverage the hot topic of Facebook, he just might make a name for himself as a smooth R&B artist writing songs about the realities of modern day love - - which today, could very well start on Facebook.

Melissa

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