MoPR Mobility Minute: Ergo Systems, Inc.
Remember briefcases?
A long time ago, people would carry important “papers” around with them in small suitcases called briefcases. You would put these papers, sometimes in something called a manila file folder, something that strongly resembles the folder icon used in Windows.
Why did we carry papers around in suitcases? Because we didn’t have storage. Let’s go back to 1985. Computers were expensive and many didn’t have hard drives. We spent a lot of time working on hardcopies because softcopies were inconvenient. We didn’t have email, so if we were sending edits back and forth on a document, we had to print out the document, and send it on something called a “fax machine.”
There were “portable computers” but they were too big for briefcases. They came in their own case. We used the briefcase to carry the floppy disks with data and applications we needed to run the computers. That’s right, we needed two hands to carry our portable computers around. You know something else? In 1985, we didn’t have shoulder bags either. You really should read the MoPR Mobile Minute on portable computers to get the full idea. The bottom line, in 1985, mobile computing meant we schlepped around a lot of stuff, and it wasn’t always convenient.
But one entrepreneur saw real mobility looming on the horizon. Seeing that portable computers lacked portable peripherals, he created a self-contained printer that could fit inside a briefcase. His company was called Ergo Systems (of Menlo Park, California) and the printer was the groundbreaking Hush 80 – available in a parallel, serial and Commodore-compatible models.
When I say self contained, I mean aside from the power cord and printer cable, everything was inside, including a roll of thermal paper. The paper was treated with a chemical to make it heat-sensitive, turning the paper black on the area exposed to heat. A print head with seven heat-emitting dots would sweep back and forth across the paper creating characters in a 5 x 7 dot matrix. Each roll could print just over 100 pages and you never needed toner.
This printer was cool. Aesthetically, it matched the look of virtually every portable computer on the market. It was only 11 ½ inches long and less than three inches tall. Including 100 feet of paper, the printer weighed 36 oz. It was small enough to fit in a briefcase laden with papers and diskettes, and light enough to carry without adding tremendously to the already heavy (relative to today) portable computing load. In fact, the dimensions of the Hush 80 made it the only convenient element of a portable computer setup.
It printed the full 80 character lines. And because it was dot matrix, it also printed graphics.
You could either plug it in the wall or run it off rechargeable batteries – something new in the 1985 world of mobile computing.
The Hush 80 sold between $139 and $159. It’s only been recently that printers have fallen below that price point, and most printers today still cost more. Because the printer never needed toner, the cost of operation was also low.
The printer was well received by reviewers and it seemed that Ergo Systems was poised to launch into an early lead in the nascent mobile peripheral category. But it didn’t work out.
Why?
Well, one drawback was that the thermal paper came in rolls and the Hush 80 had no apparatus to cut pages in long documents. It drew a dashed line every 11 inches and users were required to cut their own pages, or crease them and tear them (which was rather easy, actually). Also, the thermal paper wasn’t the most user-friendly of papers. It curled, it smelled, and it would fade and discolor rather quickly. To preserve documents, people would have to make photocopies.
Although the price point was certainly attractive, it didn’t impact portable computing. The portable computers of the day cost more than $5,000 and were still a novelty in the business world. Today more notebook computers are sold to businesses than are desktops, and a sub $500 price point has spiked adoption of mobile computing in the consumer market. But in 1985, the number of portable computers shipped was still counted in the thousands.
Furthermore, the people laying out five grand for a computer were interested in different features than the Hush 80 possessed. The Hush 80 was quiet, inexpensive and portable. But power users of computers were seeking features like “near letter quality” instead. The 5 x 7 dot matrix Hush 80 had better-than-average print quality for its class, but was not close to letter quality.
The low price point was attractive to a market buying lower priced home and small office computers, but where the portability was of no use. Therefore there was no need to compromise the print longevity of the commonly used tractor-fed fanfold paper (is it too nerdy that I know about this stuff?) for the lighter, more portable but more inconvenient (in this context) roll of thermal paper.
But how many times have you been connected at a place like Starbucks, doing some sort of work and wishing you could print something out? Ergo Systems was a company ahead of its time. The founder and CEO of Ergo Systems was my dad, George Sidline. He understood more than 20 years ago – long before there was a mobility technology industry – that people will desire the ability through technology to have anything they want, anytime they want it, anywhere they are.
Mobile peripherals of course did catch on. Only today, most of these devices aren’t peripherals, they are built right into the computer.
And even though 20 years have elapsed, no one has yet made another high-quality portable printer. Nothing that will fit in my globebox anyway.
Did you have a Hush 80 printer from Ergo Systems? What were your earliest mobility technologies. We’d like to hear from you. Leave us a comment.
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September 21st, 2006 at 9:22 am
What’s really strange about my own life that I noticed lately, is that even though I write more than the average person, I rarely ever use a printer… I don’t even have a printer at home.
Should I?
October 23rd, 2006 at 12:07 pm
Hello,
It was interesting to learn about the ERGO printer. Thermal Paper has improved in quality and has gotten more affordable.
Besides thermal paper rolls, with the technology of a paper converter, there can be perforations, security inks, dual color thermal paper, (different heat sensitivity) etc. Paper can also be in a label stock and even fanfolded.
If anyone is working on a project do not hesitate to contact me. We work closely with printer manufacturers to develop the printable media.
February 17th, 2007 at 1:12 pm
I had a Hush 80 printer, connected to me Commodore 64 computer at age 14.
I can remember waiting by the door for at least two weeks, then watch as the delivery van either passed by us or never showed.
When it did appear, I was at school, but knew it was arriving that day. I ran home from school, opened up the box like a madman and had it installed and printing a screen dump of the loader screen for Operations Wulf!!
I was astounded at the quality. I used the printer non-stop for about 8 months, then it started developing a head fault. Some of the heated points droppped out, leaving an ugly blank line through everything! I didnt care, as I knew I could not afford to get it repaired (80 pounds, the printer cost the same!). I carried on using it until I sold the commodore and the printer bundled with all my worldly games for a paultry 40 pounds! I was joining the Army and knew it would get stolen, so raised quick cash to tide me over.
So thats my Hush 80 story! Hope you enjoyed. Still lots of fond memories of thermal printing and wondering if someone had done something rude on my computer table, until I released the thermal roll of paper was the culprit!
Ahead of its time? AND SOME!!! It was ingenious.
February 17th, 2007 at 4:51 pm
Jim,
Glad to see such warm words about the Hush 80 printer after all these years. I founded the company almost a quarter century ago. We had our ups and downs but were always proud of the printer. After the Commodore version of the printer we went ahead with a parallel version, 80P, serial version, 80S, and battery powered versions of those two. At the price no one could beat us.
Thanks again for the good words.
February 8th, 2008 at 12:09 pm
Hello George
You may not remember me but my company bought Ergo Systems and produced the HUSH 80 for several years. Later we designed and manufactured a battery operated portable printer which was marginally bigger than the HUSH 80. It was called the HUSH 200. This also used thermal paper but we used a full width head which made it very fast with excellent quality. Following this we produced a plain paper version, again just marginally larger than the 80. This was called the HUSH PM. Using this we designed probably the first plain paper fax/printeron the market, which also was portable. So you see there was life after the HUSH 80. While the HUSH 80 had its limitations, it was certainly before its time. It took too long for notebooks to catch up. John